Contact our customer service

Our friendly and professional customer service team is ready to help whenever you need them.
The most questions can be answered with our interactive Self-Service. Just try it!

No answer found? Send your message to our customer service.


Customer contact

StadtRAD Hamburg customer service
c/o Deutsche Bahn Connect GmbH
Raffineriestraße 28, 06112 Halle (Saale)
Tel. 0049 (0)40 / 82218810 - 0

Press contact

Deutsche Bahn AG