Privacy policy

Welcome to
The following privacy policy gives you an overview of how we ensure your data is protected, as well as what types of data we collect and for what purposes. You will find information below on what data we collect when you visit and register on this website and on how this data is used.


1. Collection and processing of data
We automatically log your visit to our website. The data collected for this purpose is of a statistical nature and does not include personally identifiable information. For example, we record the number of visits to our website and the average time spent on the website. The contact form for the chauffeur service requires users to enter the following compulsory details:

Title, surname, first name, e-mail address and postal address.

You also have the option to enter your company name, mobile phone number and fax number. A text box is available for you to compose your enquiry in your own words.


2. Purpose of data processing
The personal information you enter using the contact form is stored solely to enable us to handle your enquiry.


3. Duration of storage and disclosure of personal information
The personal information you provide is stored and used solely for the purposes of the service functions on our website and to enable us to meet your wishes and requirements. We comply with the German Federal Data Protection Act when handling your data. This means your data will not be improperly disclosed to, or otherwise shared with, third parties.


Your data will be deleted
- when it is no longer needed for the purpose stated above, or

- when deletion is required for any other legal reasons.


4. Right to information
Upon written request, we will be happy to inform you of the information we hold on you. Please send your request to

If your enquiry relates to the chauffeur service, please send your enquiry to


5. Security
The security of your data is important to us. If you register your interest in our services using our website, the website establishes an encrypted https connection. This ensures that unauthorised third parties cannot access your data. The data you send us is stored securely behind a series of firewalls, protecting it from external access.


6. Cookies

When you visit our website, we use so-called session cookies that enable frequently used data to be displayed for you automatically. The cookie is a small text file saved locally in your internet browser's cache as you browse the site.

With our privacy policy, we want to make sure that you are fully aware of what data we collect and process, including data collected by cookies on our website, so that you can make an informed decision.

It is generally possible to use without cookies that do not serve technical purposes. You can prevent tracking via cookies in your browser by refusing permission to save third-party cookies. You can change these settings in your browser as follows:


Internet Explorer:

Mozilla Firefox:






Firefox extension for managing how your computer handles flash cookies: more information

Google Chrome: more information

Safari: more information

Opera: more information

Adobe (plug-in for flash cookies): more information

Adobe settings manager: more information

Do not track: more information

Browser add-on: more information

Tracking protection list: more information

We also recommend that you regularly check and delete any unwanted cookies saved in your browser. 


7. Privacy officer

DB FuhrparkService GmbH undertakes to adhere to the privacy and data protection guidelines described above. Compliance is monitored by the privacy officer of DB FuhrparkService GmbH, Ms Chris Newiger.


8. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer that enable your use of the site to be analysed. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the United States and stored there. Google will use this information to analyse your use of the website, to compile website activity reports for the website operator and to provide further services relating to website use and the internet. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. In no event will Google associate your IP address with other data held by Google. You may prevent the installation of cookies by selecting the appropriate settings in your browser software. Please note, however, that you may not be able to use the full functionality of this website if you refuse cookies. By using this website you consent to the processing of data about you by Google in this manner and for the purposes set out above. 

In addition, you can prevent Google from accessing and processing the data on your website use (including your IP address) generated by the cookie by downloading and installing the browser plug-in provided at


9. Use of Google AdWords uses Google AdWords. Data on your use of this website is collected by cookies with a lifespan of 30 days and transmitted in truncated form to a server of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA). The data is collected to enable the display of adverts based on a bidding process by advertisers, as well as to compile statistics on the use of the website. If you visit this website before the cookie expires, it can be determined that you have clicked on the adverts. You may refuse permission for your data to be collected and stored in future.



If you have any questions, suggestions or criticisms concerning the processing of your personal data, our privacy officer will be happy to hear from you:


Chief Privacy Officer

Ms Chris Newiger

DB Mobility Logistics AG

Potsdamer Platz 2

10785 Berlin





Last modified in May 2014